Privacy Policy
This Privacy Policy describes how www.cheveyo.it (the "Site" or "we") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Collection of Personal Information
When you visit www.cheveyo.it, we collect certain information about your device, your interaction with the Site, and information needed to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including information below) as "Personal Information." See the list below for more information about what Personal Information we collect and why.
Data Controller:
Cheveyo di Virano Marco - p.iva 03922490044
Mail info@cheveyo.it Pec cheveyo@pec.it
Device information
Examples of personal information collected: web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the site.
Purpose of Collection: To load the site accurately for you, and to perform site usage analytics to optimize our site.
Source of Collection: Automatically collected when you access our Site using cookies, log files, web beacons, tags or Facebook pixels.
Disclosure for a commercial purpose: Shared with our Shopify processor.
Order Information
Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers or Paypal address), email address, and phone number.
Purpose of collection: to provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, monitor our orders for potential risk or fraud, and when consistent with preferences you have shared with us, provide you with information or advertising related to our products or services.
Source of collection: collected based on what you provide.
Disclosure for a business purpose: shared with our Shopify processor and other vendors such as DHL, SDA, GLS couriers in order to ship the order you requested.
Customer service information
Examples of personal information collected: the same information listed above under "Order Information".
Purpose of Collection: To provide customer service.
Source of Collection: Collected from you or provided by you.
Disclosure for Business Purpose: Shared with Aruba S.p.A. (an Italian company that provides data center, web hosting, email, and domain name registration services) with whom we provide customer support.
Sharing of Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal request for information that we receive, or to otherwise protect our rights.
Behavioral Advertising
As described above, we use your personal information to provide you with targeted advertising or marketing communications that we believe may be of interest to you with your consent. For example:
We use Facebook/Facebook Inc. to help us understand how our customers use the Site. You can read more about how Facebook/Facebook Inc. uses your personal information here: facebook.com/policy.php.
We share with our advertising partners information about your use of the Site, your purchases, and your interaction with our ads on other websites. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (to which you may consent, depending on your location).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt-out of targeted advertising from:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
In addition, you may opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Use of Personal Information
We use your personal information to provide you with our services, which include: offering products for sale, processing payments, shipping and order fulfillment, and updating you on new products, services and offers.
Legal Basis
Under the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal basis:
Your consent;
The performance of the contract between you and the Data Controller ;
Compliance with our legal obligations;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Storage
When you place an order through the site, we will retain your personal information for our records for the time required by Italian civil and tax laws. For more information on your right to erasure, please see the "Your Rights" section below.
Automatic Decision Making
If you are an EEA resident, you have the right to object to processing based solely on automated decision making (which includes profiling) where such decision making has a legal effect on you or otherwise significantly affects you.
We do not use fully automated decision making that has a legal or otherwise significant effect using customer data.
Our Shopify processor uses limited automated decision making to prevent fraud that does not have a legal or otherwise meaningful effect on you.
Your rights
GDPR
If you are an EEA resident, you have the right to access the personal data we hold about you, to transfer it to a new service and to request that your personal data is corrected, updated or deleted. If you wish to exercise these rights, please contact us via the contact information below:
customerservice@cheveyo.it
Your personal data will initially be processed in Ireland and then transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, please see Shopify's GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that is downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how people use the site, such as whether this is their first time visiting the site or whether they are frequent visitors.
We use the following cookies to optimize your experience on our site and to provide our services.
Cookies required for the store to work
Name Function
_ab Used in connection with admin access.
_secure_session_id Used in connection with browsing through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.
Reports and Analysis
Name Function
_tracking_consent Tracking preferences.
_landing_page Tracks landing pages.
_orig_referrer Tracks landing pages.
_s Analysis of Shopify.
_shopify_fs Analysis of Shopify.
_shopify_s Analysis of Shopify.
_shopify_sa_p Analysis of Shopify related to marketing & referrals.
_shopify_sa_t Analysis Shopify related to marketing & referrals.
_shopify_y Analysis of Shopify.
_y Shopify analytics.
How long a cookie stays on your computer or mobile device depends on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they were downloaded to your device.
You can control and manage cookies in a number of ways. Please note that removing or blocking cookies may have a negative impact on your user experience and some parts of our site may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, often found in your browser's "Tools" or "Preferences" menu. More information on how to change your browser settings or how to block, manage or filter cookies can be found in your browser's help file or through sites such as www.allaboutcookies.org.
Also, please note that blocking cookies may not completely prevent the way we share information with third parties such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Behavioural Advertising" section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to "Do Not Track" signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
Contact
The rights granted to you by the GDPR include the following: right of access (Art. 15), right of rectification (Art. 16), right to erasure (Art. 17), right to restriction of processing (Art. 18), right to portability (Art. 20), right to object (Art. 21), right to object to automated decision making (Art. 22).
With reference to art. 6 of the GDPR you can revoke at any time the consent given, except for that relating to the communication of data to third parties provided for by law, the non-transmission of which could compromise in whole or in part the provision of the service.
You also have the right to complain to the supervisory authority of the state of residence (in Italy Authority Guarantor for the protection of personal data - www.garanteprivacy.it).
For further information on our privacy practices, please contact us by e-mail at customerservice@cheveyo.it.
Last update: 17/06/2021
The Owner reserves the right to modify the content of this information, in whole or in part, also due to changes in the Privacy legislation.
The Owner will publish on its website the updated version of this act, and from that moment it will be binding: the interested party is therefore invited to visit this section regularly.